Category Archives: Communication & Negotiation

I Say Bullshit! – Book Review of On Bullshit by Harry G. Frankfurt

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“One of the most salient features of our culture is that there is so much bullshit.”  Thus begins Harry G. Frankfurt’s book; a book I wanted to like, but in the end had to admit that this short, palm-size hardback … Continue reading

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Do You Want to be Influential?

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Being influential on the social web these days is the holy grail of companies, bloggers, and a whole generation of people who don’t know a Q score from an Ipod.  Setting aside the money made by targeting the right people … Continue reading

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Book Review – Twitter for Dummies

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I’ll admit it, I’m a sucker for the “for Dummies” series of books.  I must have purchased and read over 15 different books on topics ranging from golf to SQL.  They not only give you a great overview of a … Continue reading

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Book Review – The Tao of Twitter by Mark W. Schaefer

Great things can come in small packages, and if you don’t know what a Tweet is exactly or are hosting your 50th Tweet-up next week, The Tao of Twitter should not only be on your bookshelf, but probably right next to … Continue reading

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Gladstone or Disraeli?

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I’m reading a book on personal magnetism by Olivia Fox Cabane called The Charisma Myth.  Its premise is that anyone can have charisma if they practice the right behaviors.  What I like about the book is the author tells interesting … Continue reading

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Book Review – How to Win Friends & Influence People by Dale Carnegie

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THE ELEVATOR REVIEW: How To Win Friends and Influence People aims to teach two secrets that have eluded man for ages:  how to get people to like you and how to get them to do what you want them to. THE … Continue reading

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3 Ways to Improve Customer Service

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Dale Carnegie in How To Win Friends and Influence People quotes Dr. John G. Hibben who said, “Education is the ability to meet life’s situations.” I needed education today. I had to run by the Post Office to mail a damaged … Continue reading

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Book Review – “How Full Is Your Bucket?” by Tom Rath & Donald O. Clifton

I’m going to go off format for this review for a couple of reasons.  One, it is books like this that made me want to start a site like bookleverageblog.com.  Two, I could sum up my review (and summarize the … Continue reading

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